Information questions

Frequently Asked Questions

Will I receive the same product that I see in the picture?

Yes, we strive to ensure that the product images on our website accurately represent the items you'll receive. However, there might be slight variations in color or appearance due to screen settings and lighting

Where can I view my sales receipt?

Upon completing your purchase, you'll receive an order confirmation email that serves as your sales receipt. This email will include all the details of your order, including the products purchased, pricing, and shipping information.

How can I return an item?

If you're not satisfied with your purchase and would like to return an item, please refer to our Returns & Exchanges Policy page for detailed instructions. We've outlined the steps you need to follow to initiate the return process.

Will you restock items indicated as “out of stock?”

We make every effort to restock popular items that are labeled as "out of stock." However, availability can vary based on product availability and demand. We recommend keeping an eye on the product page or subscribing to our notifications to be informed of restocks.

Where can I ship my order?

We offer shipping to various locations, both domestically and internationally. During the checkout process, you'll be prompted to provide your shipping address. Please ensure that the address is accurate and complete to ensure smooth delivery.

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